About Us
Crossroads Gloucestershire began in 1996. We are a registered charity, and our services include care and support for people living with disabilities, people who live in social isolation or for unpaid carers.
Our Values
Compassionate
Our person-centred approach means we will appreciate other perspectives and always do what we can to help.
Aspiring
We will always strive to be better.
Reliable
We will be worthy of your trust, act with integrity and be responsible for our actions.
Inclusive
We believe that everyone is important and will work with others to achieve the best outcomes for our community.
Not-for-Profit
We believe in being professional and efficient, and giving back to our community.
Generous
We will be kind and understanding, and always try and go above and beyond.
Our Vision
Our vision is of a community where people with care and support needs, and their carers, have ready access to a range of quality care services that meet their individual needs and support their ongoing health and wellbeing.
Our Mission
Our mission is to be and be recognised as, the provider of choice for the provision of quality care services for people throughout Gloucestershire and Herefordshire, offering help and support to those with care needs and their carers. We will promote and provide a flexible high quality service to meet the needs of carers and those needing care.
Our Charitable Objective
Crossroads Gloucestershire’s charitable objective is to provide high-quality support services that enable people, particularly (but not exclusively) those who are in need by reason of frailty, ill-health, or disability and their carers, to lead safer and healthier lives.
Our person-centred activities are provided in a variety of settings, so that loneliness and isolation are minimised, and quality of life is improved, thereby enabling people to remain in their own homes and communities for as long as possible.
Our Purpose
Our purpose is to provide a full range of high quality, accessible and responsive services that meet the changing needs of service users and their representatives. This includes the delivery of person-centred care and support that ensures clients outcomes are achieved.
A Potted History
The Crossroads schemes began in 1975 following the popular television soap ‘Crossroads.’ There was a character called Sandy who was a wheelchair user and cared for by Meg. At the time ITV received many letters from carers saying that the portrayal of the character and the role of the carer was inaccurate, despite being pleased that somebody with difficulties was starring on the programme. As a result, the television production team donated £10,000 to research the amount of carers out there, as well as what could be done to support them. Shortly after, the Crossroads schemes were born.
This has been a wonderful service for two reasons. The first is that my husband gets one to one attention and he has gained a lot of trust and rapport with the girls. The second is that I can pursue my hobby and have a complete break away from my house.
I would like to take this opportunity to thank you for the care and help you have given to my mother over the last 6 years. The services provided were of exceptional quality and I could not have managed to keep her at home all this time without your help.